Case Study — E-Commerce Client
40+ hrs/wk Saved
Multi-Channel Order Automation — E-Commerce
n8n
Make.com
Shopify
WhatsApp API
The Problem
The client was manually processing orders across multiple sales channels — Shopify, WhatsApp, and Instagram. Each order required manual inventory checking, customer notification, shipping label generation, and tracking updates. The process consumed 40+ hours of team time per week.
The Approach
I built an n8n workflow that automatically captures orders from all channels, checks inventory, generates shipping labels, sends WhatsApp confirmation to the customer, and updates tracking information — all without human intervention.
The Result
The entire order processing pipeline now runs automatically. 40+ hours per week of manual work was eliminated. Order processing time dropped from 2-4 hours to under 5 minutes.
