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Atif Malik

Atif Malik

AI Automation Engineer · Growth Strategist

Building premium websites & AI-powered growth systems that generate leads, automate ops, and scale revenue, 24/7.

atifmalikfreelancer@gmail.com+92-319-678-0720

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Portfolio/BrightSmile — AI Receptionist Chatbot
AI Chatbot

BrightSmile — AI Receptionist Chatbot

Live AI receptionist demo for a dental clinic — answers patient questions from a knowledge base, captures leads with a 4-field form, and supports English, Urdu, and Roman Urdu conversations.

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BrightSmile — AI Receptionist Chatbot
Key Result
📈 24/7 AI receptionist, 3 languages
01

The Challenge

Dental clinics lose potential patients when calls go unanswered after hours. Front desk staff spend significant time answering repetitive questions about services, pricing, and availability instead of managing appointments.

02

The AI Solution

Built an AI receptionist chatbot powered by Google Gemini that answers patient questions from a custom dental knowledge base, captures lead information through a natural conversation flow, and operates 24/7 in English, Urdu, and Roman Urdu.

03

The Build

The chatbot runs on Vercel serverless functions with the Gemini API. A carefully engineered system prompt contains the clinic's complete knowledge base (services, pricing, hours, insurance, procedures). The lead capture flow naturally collects name, phone, email, and preferred appointment time during conversation. Language detection auto-switches between English, Urdu, and Roman Urdu.

Google Gemini APIVercel ServerlessJavaScriptPrompt Engineering
04

The Results

The AI receptionist handles patient inquiries 24/7 without human intervention.

It captures leads through natural conversation instead of forms.

Supports 3 languages for diverse patient demographics.

Response time is under 2 seconds.

The system reduces front desk call volume while ensuring no patient inquiry goes unanswered.

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